Question
We are trying to create a new product, but can't find the product in staging.
Answer
If you cannot find a product or size in New POS, then your next steps are to search your catalog and archived products.
Searching your catalog is just a matter of going to Products > Product Catalog and putting the SKU/Style Number/Name in the search field.
If you do not find it there, then your next step is to see if it is in your Archived Products report. You do this by going to Products > Reports > Archived Products.
To make sure that you are seeing all the archived products, backdate the Start Date a few years.
After all results return, you can use the Show Filters button to allow you to search the results.
This will provide you search fields to be able to search the results by Name or SKU/Style.
Enter your search term and hit SET and any matching items will be returned.
If you find the product that is missing, click on the product name link and that product page will open. Next, you can assign a Department, hit Save and the product will be put back into your active catalog.