Firefox Issue with New HTML Editor

Firefox Issue with New HTML Editor

This content is archived.

Today we rolled out a new HTML editor. You'll see this new editor in place for the long description field, mailers, policies and throughout Store Manager.

Firefox users may see a blank editor when editing these HTML fields. Luckily this can be easily fixed.

Clear Firefox History

If you encounter this problem, follow these steps:

  • In Firefox, go to Tools > Options

  • Click the Privacy Tab.

  • Click "clear recent history"

Click OK and then close Firefox completely. Once you log back into Store Manager you should see the HTML editor again in Store Manager.


Date Created: 01/03/14